Trigger specific flow on specific comment web tool

(Til) #1

I think the title says it all.

I want that specific comments web tool triggers a specific flow. I was trying with attributes etc. but cant seem to find a solution.

Thanks.

How Do I Trigger a Flow Only When a Specific Phrase is Sent?
(Karen Barker) #2

Hi Til,

Unfortunately at the moment it isn’t possible to trigger a specific flow after a user comments on a post. The comments web tool allows you to send a message to the user who commented to push them towards your bot, but there isn’t the option to trigger a specific flow here. :disappointed:

(Til) #3

But we could trigger it if a user would be told to reply with a specific message like “Yes x132” right?

And we could just make a seperate bot for it to right?

Thats the feature that is missing badly. I like your integrations over Manychat (zapier is expensive af) all the way, just this single feature :stuck_out_tongue:

(Karen Barker) #4

Hi Til,

Yeah if you guide the user as to what to reply to the initial message with then that would trigger the flow. :thumbsup: