How Do I Trigger a Flow Only When a Specific Phrase is Sent?

(Aaliyah) #1

Hey folks :wave:

I have been playing around with Flow XO & I am loving how powerful it is but I have issu and want advice.

I am trying to set up a chatbot that only triggers a flow when a user sends a very phrase . I do not want it to trigger with just any message or partial match—only when that exact phrase is sent.

Also I tried using keywords in the New Message trigger but it seems to fire for any message that contains part of the phrase, which is not ideal. Also i have check this Trigger specific flow on specific comment web tooljira training Is there a way to make the bot wait for an exact match? Or maybe use a filter or some kind of condition to check the message content before triggering?

Thank you.:slight_smile:

(Nathan Stults) #2

Hello,

For exact matches, you can either use a “New Command” trigger (recommended), which always works only with exact matches, or you can use a “New Message” trigger with a filter on the trigger that matches “message equals {your message}”