Adding a call Button to Messenger

[ryan.mcguinness]

You can now add a call button to Messenger, feel free to install our flow and try it for yourself.

You just need to add your page access token and change the phone number (Needs to include the Country Dialling code).

[mayank_sharma]

hi @ryan.mcguinness i have tried adding the above code in my exiting flow and applied filter accordingly but the code is not working.

can you please help me out with a small tutorial

appreciated

[KarenBarker]

Hi Mayank,

This is actually easier now than when Ryan put that flow together as we have custom requests now.

If you set up an action of Bot > Make a Custom Request and copy the code below into the request then it should work - make sure you update the payload to be the required phone number.

   {
    "attachment":{
      "type":"template",
         "payload":{
            "template_type":"button",
            "text":"Need further assistance? Talk to a representative",
            "buttons":[
               {
                  "type":"phone_number",
                  "title":"Call Representative",
                  "payload":"+15105551234"
               }
            ]
         }
    }
  }