Where are the Facebook messages stored?

(Amber Phillips) #1

Hi,

Are all of the messages received by a chatbot on Facebook recorded in the Facebook page? I can see most of the messages but Facebook is reporting more messages than I’ve got so I’m wondering if some are missing!

Also, how can I get rid of the ‘Get started’ button? I just want the bot to start when people type a specific phrase but they’re getting confused and just clicking the get started button when it appears.

Thanks,

Amber

(Daniel Beckett) #2

@AmberP

Any messages sent to your bot would be tracked in the Interaction Logs with an overview of the totals in Analytics.