Webchat initial speed

(Alexander Prismotrov) #1

Hi! It takes about 7 seconds for my bot initialization http://prntscr.com/j6qk7z . Please check my page with chatbot http://web-data-extractor.net/chatbot/

How can I reduce this time.

Also how can I reduce bot answer waiting time?

(Daniel Beckett) #2

Hi Alexander,

I’m sorry that you find the bot to be unresponsive. What can sometimes help is to limit the length of your flows to keep them as short as possible and to avoid excessive use of filters and external services (like Google Sheets or MySQL). We’re always looking for ways to improve the platform and as such plan on making changes wherever possible to improve the performance of the bots.

(Alexander Prismotrov) #3

Hi! Ok we will check what is the problem about, but please say - what the average initial speed should be? Maybe 7 seconds is minimum?)

Actually as I see on FlowXO website main page it is the same 7 seconds.

(Daniel Beckett) #4

Hi @lofti

There’s no measured minimum speed but it’s not uncommon for load times to be between 5 and 7 seconds.

Thanks,
Dan

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