Web messenger - slow loading times

**Assaf_Stern** · August 12, 2018, 9:59am

Hi everyone, I wish to use FlowXO for building web messengers for customers. After building 2 simple bots I’v notices it can take between 3-5 seconds for displaying the first message (both in different PCs as well as on different mobile phones). In today world the user patient is extremely limited and something like this can drive the user to abandon the session completely. Is there a way to make the load time shorter?
Thanks for your help!

**sarahpalombo** · August 13, 2018, 6:01pm

Hi there

I think our support team have reached you one emall too

Unfortunately we are aware that at times the Web Messenger can be slower to load than we’d like. This is something that we are currently looking at and is a project you can monitor here

Sarah slight_smile:

**Assaf_Stern** · August 13, 2018, 6:07pm

Thanks Sarah for your answer!
it seems this task is more then 4 months old and due to its importance I find it a bit troubling that there is no expected date for it’s completion.