Using the Flow service to jump to the catch-all flow

(Dror Tirosh) #1

I have a catch all that amongst other things shows a menu to the user.
The menu shown is based on a user chosen language(attribute), defaulting to english.
In case the user chooses to change language, I change an attribute and want to redirect back to the catch all flow, but I do not manage to do it.
Thanks,
Dror

(John Jackson) #2

You can use the Flow service to trigger a new bot keyword again, but I’m not sure if it works with the catch-all.

If it doesn’t work, you’ll probably have to move your catch-all flow into a New Message flow and then you’ll be able to trigger the flow from any other flow using the flow service. :slight_smile:

Wow, never wrote flow so many times!!

(Dror Tirosh) #3

Thanks John,
I kind of figured that out.
I have tried a few not platforms in the last couple of months and so far I find flow xo to be the best for me. I am a programmer and I find the flexibility of flow xo to be the best solution (for process bots not for ai).
The only problem I have is that the pricing model encourages bad habits, from a programmer point of view. I would have loved to look at flows like functions that can be combined for answering one user message. For example a flow for figuring out user language, another for location, another for username, etc and then finish with a flow that shows the right message based on all of this data. But current pricing means answering one user message will end up at multiple flows and therefore higher cost.
A good example for that is the questioneer example you guys posted that has one long flow for asking 3 questions instead of a “loop” process.
I am still trying to figure out what is the best process for me to build our bot.
Thanks,
Dror

1 Like
(John Jackson) #4

That’s good feedback - thanks. This is actually something that comes up a lot - the flow service is useful but (understandably) folks don’t want to pay a penalty for using it.

We’re going to be looking hard about what we can do about this soon into the new year.

Thanks for choosing us :smiley: