User sending Bot Random text


(Jade Neve Blows) #1

Hi there, so I’ve set up a bot and almost all responses user gets are based on choices picked.
Is there any way I can get my bot to respond to users without using the catch-all function?

Thanks Team


(Karen Barker) #2

Hi @Jade-Neve_Blows,

Rather than a catch-all trigger you could use a “new Message” trigger. This allows you to set up a keyword or a group of keywords that the user can type to the bot to trigger the flow. These could be based on the values of choices picked in other flows for instance.