User id vs response path in google sheets lookup

(Kurt Anderson) #1

So, I have a google sheet that has been taking inputs from my fb messenger bot. Amongst those columns, I’ve stored both response path and user id.

When a user returns, I’d like to ask them if they would like to overwrite the values from their last visit or not.

My question becomes, is their any pros/cons to using either user id or response path, since they should both be unique to that user, correct? Is there any scenario where those would change over time?

(Karen Barker) #2

Hi Kurt,

On the Facebook Messenger platform the only time either the response path or the user ID should change is if you delete the bot and reconnect it within your Flow XO account. Just so you are aware however, on other platforms the user deleting the chat might effect both of these values also. :thumbsup:

1 Like
(Kurt Anderson) #3

Hi Karen,

I am correct in my understand that facebook is assigning the User ID, correct?

Thanks,

Kurt

(Karen Barker) #4

Hi Kurt,

You’re spot on. The User ID is indeed assigned by Facebook. :slight_smile: