URL errors with http://m.me/

(Andrew Catchpole) #1

I have been having some issues with publishing my bot.

Depending on the browser type:

Google Chrome works fine for my bot.
Microsoft Explorer returns the error “Sorry, something went wrong”
https://www.messenger.com/t/167344133880709/?messaging_source=source%3Apages%3Amessage_shortlink

I’ve tried using both http and https but some issue.

Any suggestions please?

I found this article and thought it may be useful to new user like myself.
https://support.flowxo.com/article/142-creating-a-messenger-bot

Distributing Your Bot
Facebook currently offer these options:

If your app is public, you can be discovered through search in Messenger.
You can create a shortlink with the format http://m.me/<PAGE_USERNAME>
Use the Message Us plugin to add a button to your site.
Get Started Button & Referral Links
When the user connects to the bot for the first time (they click the ‘Get Started’ button in Messenger), the message ‘start’ will be sent to the bot. You can look for the presence of this to know that the user clicked ‘Get Started’ and welcome the user for the first time.

If a referral parameter has been used (i.e. a link in the format http://m.me/mybot?ref=myparam) or the Send-to-Messenger Plugin, the value of ref will be sent in a data output field called Metadata along with the message ‘start’.

(Andrew Catchpole) #2

I have now tried using Microsoft Explorer 11 to open your bot and this errors too!

Are there other Browsers with this issue?

Do iPhones resolve the URL correctly?

(Andrew Catchpole) #3

Now seen same error from Facebook when using Chrome.

Anyone else having issues with bot URLs?

(Daniel Beckett) #4

Hi @Smartview_Property

I see you also emailed this to the support team - I’ve responded over there. :slight_smile:

Thanks,
Dan

1 Like
(Andrew Catchpole) #5

Thanks @DanielBeckett
I initially thought this was something that I was doing wrong ND/or by trial users.
Looking forward to Facebook’s resolution.