Unwanted Facebook Messenger App Webhooks Interaction

#1

So, I’ve messed up and cannot seem to find a remedy!

I’ve created a Facebook messenger bot in FlowXO which was working absolutely fine, BUT, not really knowing what I was doing I then created a Facebook bot app and added some web hooks to another bot. This new Facebook bot was linked to the same page as the FlowXO bot.

The result was that both bots responded to input.

So I deleted the web hooks in the Facebook bot but that made no difference.

I have now also deleted the Facebook bot app but still both bots are responding!

So even though the Facebook app is no more, the web hooks still appear to be attached to the page.

If I link the FlowXO bot to a new Facebook page then all is well but it is not easy to use another Facebook page for production.

Completely stumped!..

(Daniel Beckett) #2

Just to rule out any weirdness with your bot you might want to head over to the bots menu and then run through the settings for your Facebook bot again, i.e. click edit, login to Facebook and click ‘save’. This helps to ensure that everything is connected and working with the bot and the page.

On your Facebook Page you might also want to check ‘Settings > Partner Apps and Services’ & ‘Settings > Messenger Platform’ for any references to other apps and remove where appropriate.