Unable to save my appointment time in Indian standard time -google calender

(Mayank Sharma) #1

Hi @johnjackson
I’m unable to save my appointment time as per IST. Even though my account is in Asia - Kolkata Time Zone.
flow:
user given date/time > Formatting Date > Add an Event .
when ever i;m trying to book an appointment at 3rd august Thursday 11pm 2017 . It saves as 3rd august Thurday 4:30pm 2017.
which +5:30 more.
can u help me save the time in IST

Regards
mayank

(Sarah Palombo) #2

Hello :wave:

Is it your Google Calendar that’s set to Asia - Kolkata Time Zone?
Can i ask what you have set in Flow XO in your timezone under your profile?

Thanks in advance

Sarah :slight_smile:

(Mayank Sharma) #3

@sarahpalombo :My Flow XO timezone is set to Asia- kolkata
and google calendar to IST.

(Mayank Sharma) #4

Hi @johnjackson

Capture.JPG1137×699 62.1 KB

My Flow XO timezone is set to Asia- kolkata
and google calendar to IST.

even then the calender time is setting + 5:30 hrs

thanks

(Sarah Palombo) #5

Thank you for these details :+1:

Would you mind emailing support@flowxo.com

Ideally, we’d like to see the interaction//log for the Given date/time AND the Add an event action too please.
If you could also share your flow (just click the private link at the top to provide a shared link) - I’m curious what the Formatting Date handles

Much appreciated - you can reference this thread when you email so you don’t find yourself repeating :slight_smile:

Sarah.

(Mayank Sharma) #6

Hi @sarahpalombo,

Done :+1:
I have mailed all the informations to support@flowxo.

Thanks in advance

(Arif Nugroho) #7

Hi sarah i have same problem also Flow profile time zone Makasar, Google sheets {{datetime}}GMT +0000 UTC

(Daniel Beckett) #8

Google takes the time as a UTC value and then offsets it based on your Google account timezone. You could either change your timezone to work with UTC or offset the time with +/- # Hours when creating the event. The Date & Time Handling support page has more information on offsetting dates and times.