Triggers are not triggering

(Salem Jafar Ababneh) #1

Hello, thank you Flow XO for the wonderful bot builder experience, it is great.
But, I have two problems, but the first problem is most important please help me with.

Problem One: My bot was working just right with Facebook Messenger, then suddenly, it stopped triggering any Flows, it only answers for the word ‘menu’.

Problem Two: The more I add to dlows, it becomes really slow, sometimes it takes the bot 15 seconds to answer.

Please help asap, I have a presentation at Sunday, I don’t have any time to build any other Bot. Thanks in advance.

(Sarah Palombo) #2

Hi :slight_smile:

For problem one, you’ll need to first make sure you have your flows turned on. How is the Keyword Menu triggered?
is this a flow with a keyword ‘Menu’? or is this a catchall?

Problem Two: flows shouldn’t become really slow based on how many flows you have but if there’s a lot of logic (filters) or lots of tasks especially those which query other services you can notice a lapse between tasks. You’ll see on our roadmap, that we are currently working on improving the speed of flows.

If you’d like to reach us for some further help you can always email support@flowxo.com :+1:

Sarah