I’m attempting to have our bot use the standard goodbye [farewell] message from the Small Talk flow, triggered from any other flow that is ending.
Let’s say it’s Password Help flow. So we’re at the end of that flow and the bot has offered all possible help; now it should say goodbye ([farewell] message in Small Talk).
I can see from the logs, it triggers the [farewell] flow as expected, but to actually get the bot to say goodbye one would then have to physically type “bye”.
How do I get it to automatically trigger the farewell reply, as if the user typed “bye”?