I’ve set up a Broadcast and checked that it is connected to the Test Console bot but when I open the Test Console it sends the usual Hello, this is Test Console message rather than the first message of the Broadcast. Is it possible to test a Broadcast using Test Console and if so what else can I check to get it working?
Thanks
Test Console for Broadcast
Roger_Swannell
(Roger Swannell)
#1
DanielBeckett
(Daniel Beckett)
#2
You would still see the welcome message as the first message unless you have a flow setup using a catch-all trigger or a New Message trigger with a key word of ‘Start’.
Broadcasting to the Test Console is possible though.
What broadcast trigger are you using?
Thanks,
Dan
Roger_Swannell
(Roger Swannell)
#3
Hi, It’s an Instant Broadcast to be triggered manually. Is it possible to test?
Thanks for your help
DanielBeckett
(Daniel Beckett)
#4
Instant broadcast should work fine with the test console
Are you opening the test console before sending the broadcast?
Roger_Swannell
(Roger Swannell)
#5
Ah, do I need to press the ‘Send Broadcast’ button to test it? I guess I should make sure it’s not connected to Messenger so it doesn’t send to users?
DanielBeckett
(Daniel Beckett)
#6
Yeah, for an instant broadcast it’s started by pressing that button.