Test Console for Broadcast

(Roger Swannell) #1

I’ve set up a Broadcast and checked that it is connected to the Test Console bot but when I open the Test Console it sends the usual Hello, this is Test Console message rather than the first message of the Broadcast. Is it possible to test a Broadcast using Test Console and if so what else can I check to get it working?
Thanks

(Daniel Beckett) #2

Hi @Roger_Swannell

You would still see the welcome message as the first message unless you have a flow setup using a catch-all trigger or a New Message trigger with a key word of ‘Start’.

Broadcasting to the Test Console is possible though.
What broadcast trigger are you using?

Thanks,
Dan

(Roger Swannell) #3

Hi, It’s an Instant Broadcast to be triggered manually. Is it possible to test?
Thanks for your help

(Daniel Beckett) #4

Instant broadcast should work fine with the test console :slight_smile:

Are you opening the test console before sending the broadcast?

(Roger Swannell) #5

Ah, do I need to press the ‘Send Broadcast’ button to test it? I guess I should make sure it’s not connected to Messenger so it doesn’t send to users?

(Daniel Beckett) #6

Yeah, for an instant broadcast it’s started by pressing that button.

(Roger Swannell) #7

Awesome, thanks for your help