Hi,
I’ve got a Telegram bot with all message types enabled, but it doesn’t seem to want to respond to any messages in groups. I’ve tried disabling privacy on the bot in Telegram, and have tried with inline mode both enabled and disabled. All works fine in a direct chat with the bot.
Are group chats supported in Telegram at the moment, or might I have done something wrong?
Thanks
Hi there,
Sorry you are having trouble.
We’ve identified an issue with Direct Mention and Mention. But Direct Message and Over Hear are working. I’ll let you know when our engineers have sorted what ever has caused the issue with the other two options.
You’ll need to use BotFather to SetPrivacy to Disabled (you’ll want the Bot to listen to all messages with the mention options not working).
Once you have done this, your telegram Bot will work with Over Hear in Groups.
Don’t forget to start your bot once you added it to a group. Use the /start command to start your Bot.
Thanks, I was a dummy and hadn’t done /start.
But you’re right about Direct Mention and Mention not working. Please ping when that’s been fixed as I need to use them!
We’ve finally got down to the bottom of this one!
Your Bot needs to be configured with the following options using BotFather:
Set Privacy - Disabled
Set Inline
Set Join Groups - Enable
Now we found that Telegram can be a little hit and miss after configuring the bot. You may need to remove the Bot from the group and add it again.
If you view the members of the group, you should that the Bot has access to messages.
Thanks!
So I understand correctly, it’s not possible for mention or direct mention
to work without having privacy disabled?
That’s correct.
The Bot needs to see all messages in order for it to be able to detect the Mention type messages.