Symbols in text bodies url encoded

(Dylan Cutler) #1

Hello,

I am a developer using FlowXO for an SMS bot which communicates with our RESTful API.

Recently, for a few days, FlowXO appeared to be replacing symbols in text bodies with their url encoding. An example:

Intended text:

"Happy to help drop your 1:30pm Sculpt class today.

As this is a late drop would you please let us know why? You can use key words like ‘sick’ or ‘work’"

Text as it appeared in the Interactions log:

Happy to help drop your 1%3A30pm Sculpt class today. %0A%0AAs this is a late drop would you please let us know why%3F You can use key words like %27sick%27 or %27work%27

It seems to be recognizing special characters again, but any idea why this might happen so that we can prevent/detect it in the future?

Thanks,
Dylan

(Sarah Palombo) #2

Dylan,

I have a sneaky suspicion this may relate to an update we recently made (which is now reverted back) …
if i’m correct, this could have shown at various points in your interactions.

Would you be so kind as to run this again and check back in your interactions to see if these these characters are stamped (or not)?

If you message me and let me know AFTER you’ve made sure you’ve ran this again that would be much appreciated ! :slight_smile:

Thanks

Sarah

(Dylan Cutler) #3

Just to confirm, by stamp do you mean timestamped or encoded?

The issue seems to have gone away, the symbols are showing up as they were written on our phones. If you reverted an update then that would seem to make sense.