Structuring logic of multiple flows to trigger a question

(Sam Ward) #1

Hi - I have several flows running, and I’d like to send a survey question to the user after they’ve interacted with any of them, after say, 60 min.

The user can trigger the flows in any sequence, so I’m unsure of how to trigger the survey so users only receive the question once. I tried Triggering a Flow with the question after each main flow, but then the user gets the question multiple times.

Any thoughts on how to accomplish this?

Thanks!
Sam

(Anish Duggal) #2

@sam_ward,

You should be able to use attributes to do this.

SET the attribute after user goes thru a flow
TRIGGER --> Survey
GET the attribute
FILTER the survey on the attribute value.

More info:

https://support.flowxo.com/article/141-attributes

and here:

https://support.flowxo.com/article/163-using-attributes

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