Stopping other actions when Persistemt menu is used

(QS) #1

Hi, everyone! I recently ran into an issue with Persistent menu in my Facebook Messenger bot. Whenever I press the button in that menu, I receive validation messages from the flow that was running.

For instance, the flow is running, I press ‘Start’ from my persistent menu, which is supposed to take me to the beginning. But instead, I receive multiple validation messages like ‘Oops, I didn’t catch that. Please pick an option.’

This would be completely fine in a flow, but it’s super inconvenient with the persistent menu. The user is trying to go to the beginning, instead they receive several validation messages.

Maybe you guys know a way to stop all other actions if a user presses the persistent menu button? Any suggestions will be much appreciated.