Hi team
I’m developing a chatboot, it will use by a differents locations in a country, my question is; I want to split the agents that respond some chatboots by location for example if the user choose the location 1 just the agents associated with the location1 respond to this location
I was thinking maybe we can split by flows or by Chatboot
for example I have 3 chatboots/flow
- item1
- item2
- item3
and 3 agents
- Agent1
- Agent2
-Agent3
I want to just the Agent1 respond the messages for item1, the Agent2 just respond the item2 … etc