Small talk and AI

(Bryan Song) #1

Hi Anyone know a better method to fire off a small talk or ai. It dont make a lot of sense to create individual trigger or flow just to build a bot character. maybe through a spreadsheet or any alternative before that become a feature? Or i may be missing something

(Ryan McGuinness) #2

Hi Bryan,

You could use our Google Sheets integration to search for phrases stored in a spreadsheet and have it output them. :slight_smile:

(Ryan McGuinness) #3

Hi Bryan,

Just had an additional thought, you could use a catch-all trigger. This will provide the user with a response if they say anything other than a keyword/phrase. :slight_smile:

(Bryan Song) #4

Hi Ryan

I need to build some char of the bot like her name, like, who , how some
intent so key word trigger and catchall may not be viable. Any guide on how
i can use a google sheet to capture the keyword.

And the other thing is flow use to allow random message reply. Eg

How are you
Howdy
Good day mate

But it seems this feature is remove . Any alternative way to simulate this?

I find flowxo is hitting all the right button for integration but lacking a
console like smooch to respond and distribute message as well as to built
bot AI

(Kellsey Shaw) #5

Hi Bryan,

You can use the ‘message’ output from the trigger to capture the message that the user sent to a catch-all trigger. This can then be used to add a row to a Google Sheet or anything else that’ you’d like to do with it.

We did previously have the option to set variations of questions, which has since been removed but you can simulate this behaviour on bot messages/questions by using the Code service. :slight_smile:

It’s just a case of creating an array with the variations and generating a random number to select one of the items in the array.