Shortcuts on Questions

(Sandro Jazzar) #1

Is there any way to add shortcuts to questions on a Messenger bot?
Currently, they only show up on the Welcome message and on a regular message but not on questions (where a structured response would be most valuable)

Thanks for your help!

(John Jackson) #2

Question choices should show up as shortcuts. Maybe one or more of the answers are too long? There’s about a 20 char limit and if you exceed the whole choice falls back to text?

(Sandro Jazzar) #3

Makes sense :slight_smile: thanks for your reply!
Any idea about how many choices are supported and if it falls back to text or just serves the extra choices in a separate msg if over limit?

(Kellsey Shaw) #4

Hi Sandro,

Messenger supports up to 10 question choices and will fall back to text for all options if you go over that limit. :slight_smile: