Shortcut as filter

(Kurt) #1

I have a flow where there are a serie of message submissions. In these messages I put a shortcut with the shortcut ‘‘Stop’’. The idea is that this shortcut stop the sending of such messages. However, it seems the shotcut only activates another stream, that is, the shortcut words are not heard by the flow where it is, so I can not use shortcut as a filter for the messages that follow. How can I do?

(Ben Kane) #2

I am also new here, but from what I know, I think that shortcuts from messages can trigger only flows (they act as keyword/phrase triggers).

Instead of using Messages, try using action Ask a question. It will look the same from user`s perspective.
Hope this helps! :slight_smile:

1 Like
(Karen Barker) #3

Spot on :grin:

You will need a continue button too though as the flow will wait after a question for some form of input from the user. The only other thing to add would be that the next action will always need to be filtered on the answer to the previous question equalling “STOP” and tick the checkbox “if the condition is met stop the flow”. :thumbsup: