Set message group priority

#1

Hi,

Is it possible to set a priority for message groups? For example, if I have a set response for “Apples” and a set response for “Oranges”, how do I configure the flow to output “Oranges” when someone types “Apples and Oranges”?

At the moment my flow seems to direct people at random when I test enter multiple message group keywords. There doesn’t seem to be a set priority order for which keyword it reads as the most important.

Thanks,

#2

Solved!

In the list of keywords e.g.

Orange [oranges]
Oranges [oranges]
Apples [apples]
apple [apples]

Where two groups are present in the user’s message, the response to the TOP group will be prioritised i.e. [oranges]