Sending an e-mail which then gets the chat bot to send an update via messenger?

(Chris Abdey) #1

So, what I am looking to do, is somehow utilize the trigger “receive an e-mail” and hook it up to the messenger bot to send a simple message to members who have contacted me.

Essentially, the e-mail is sent to the member - I just want the bot to send a quick “you’ve gotten an e-mail and the daily page has been updated” to messenger.

How to hook this up exactly? I keep getting stuck at “response path required” it seems.

(Matt Durr) #2

So you have a new Flow, with the Receive an Email Broadcast Trigger?

I’d cc the custom Flow email when sending the customer email (or send separately, if you’re using something like Mailgun).

That’ll trigger your flow. You should be able to pick up details from the email to determine who should receive the message (check your logs and adjust accordingly).

Then use the filter to set who gets the message. E.g. check the ‘email’ attribute for users and only send to the user whose email matches what you picked up from the inbound trigger.

Hope that makes sense!