Send an email problem

(Antonio) #1

Hi, until few days ago my flow was working fine.
this evening I excuted the flow (which was not amended or changed) and I receive the following error message:
Invalid login: 535 5.7.3 Authentication unsuccessful [DB6PR1001CA0018.EURPRD10.PROD.OUTLOOK.COM]: 535 5.7.3 Authentication unsuccessful [DB6PR1001CA0018.EURPRD10.PROD.OUTLOOK.COM]

why? What happened?

(Karen Barker) #2

Hi Antonio,

This is an error message we are receiving back from your email service. It looks like there is now an issue with the account credentials when we try to send the email. Has your email password been updated at all recently?

(Antonio) #3

No update done at all, Karen. That’s why I posted my message here.
I set up the send an email action (with the account setup), I tested it couple of times and then I switched the flow off. When I switched it on again (last saturday I received the error). That’s all.
Anyway I set up a new account.