Seeking Expert advice: creating an interactive Telegram Support bot


Hi everyone!

I need a bit of help with advice on creating a Telegram bot. The bot should enable subscribers to ask questions and receive direct responses from the bot’s administrator. Ideally, the administrator would receive messages from various subscribers (using ‘Forward Message’) with an indication of who the sender is, and then be able to reply via Telegram’s ‘reply’ function in the content menu (using ‘Send Message’ action).

I’ve been trying to set this up using one or two actions for the whole week but have been facing some challenges. If anyone has experience in creating such a bot or can offer any tips, your assistance would be immensely appreciated!