Saving text data from user chats

(Samuel) #1

Hi everyone! I am building assistants and bots for specific use-cases and I was wondering how to export or save the information generated in the conversation. It is possible to send a webhook (such as to Zapier or n8n), add the conversation text to a spreadsheet, add it to an email, etc?

I have looked around through the user guide and YouTube. Found information on receiving webhooks and retrieving data from the knowledge base, but the only information I could find on sending data was to Google Sheets. Is that the only method?

Thanks!

(Nathan Stults) #2

Hi Samuel,

You can definitely send your conversation data to other apps using webhooks. Please see this article:

And see the section on “Making HTTP Requests”

1 Like
(Samuel) #3

Thank you! Yes, that is exactly the answer I was hoping for!