Result of Custom Request

(Isfan Jamalutdinov) #1

Hello there! I was wondering if I can use the result of Custom Request ? For instance I created inline buttons with name, giving them emails as callback_data, but I don’t know how to get that callback data.

(Daniel Beckett) #2

Hi @Isfan_Jamalutdinov

Unfortunately we don’t support the callback buttons in Telegram. Whilst the functionality looks like it works within the bot, we don’t receive the returned values. The only way to gather the data would be to use the Ask a Question service and ask the user to input the information manually. You would then be able to capture and use the value they entered in future actions.

(Isfan Jamalutdinov) #3

That’s sad :sleepy: . Any idea when we can use this feature? I saw that people were asking the same question in April last year and it was told that this feature will be released in the future, but any idea when?

(Daniel Beckett) #4

Sorry, @Isfan_Jamalutdinov

I don’t have any real timescale to share at the moment.