Question expires and flow continue

(Kurt) #1


I would like to know if when a question expires it terminates the flow, or if the next actions of the flow continue.

I would also like to know if I set a question to never expire, does it disturb other flows?


(Karen Barker) #2

Hi Kurt,

Both of these are a yes. If a question expires then the flow is marked as abandonned by a user and therefore it terminates. However, also if you set the flow to do not expire then we are always sat waiting for the user to answer the question before we can move on. Any other flow will then fail because there is already an active flow.

(Nathan Stults) #3

Here is an alternative: