Problem with smtp/host configuration

(yohan) #1

Hello,

I want to send an email from my address hosted at 1 and 1.
I tried all possible combinations (with tls / ssl) I changed the ports etc … I use the same port that my SMTP mail client.
I also try to connect with imap settings …
can i fixed it ?

Capture d’écran 2016-09-21 à 23.20.04.png1532×1442 108 KB

(Kellsey Shaw) #2

Hi Yohan,

I’ll get our engineers to look into that and update you shortly.

(Joe Hatch) #3

STMP Servers for Outgoing Messages will always require port 465 to have SSL enabled - try turning that on in your flow.

If there’s still an issue you can try to use port 25 or 587 (Non-Encrypted) with SSL turned off.

(Kellsey Shaw) #4

Hi Joe,

Thanks for helping out :smiley:

There’s actually a problem with the authentication so no combination of settings is going to solve it :slight_frown:

Our engineers are going to sort it though :thumbsup:

(Kellsey Shaw) #5

Hi Yohan,

This has turned out to be a browser issue. We’re resolving the issue but in the meantime you should be able to complete the account authentication by using IE instead.

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(yohan) #6

Hello i really appreciate your support. I love Flowxo

I use a mac so I’ll try to complete the account authentification with Opera, chrome, safari ou firefox …

Thank you kellsey :wink:

(yohan) #7

It works perfectly with the browser Safari Technlogy Preview on my mac. Thanx a lot

(Kellsey Shaw) #8

No Problem :slight_smile:

Glad you’ve managed to get connected :thumbsup:

1 Like