Problem with OpenAI account

(Alex) #1

Hello! When I try to connect my OpenAI account to FlowXO I get an error: An error occured when contacting the server. Please try again shortly

Please help me find a solution, thank you in advance for the quick response

(Alex) #2

Solved by specifying values in the fields:
Default maximum retries due to timeouts (Optional)
Default retry timeout in seconds (Optional)

(Nathan Stults) #3

Glad you fixed it. For others coming here, that is the correct solution - the Open AI API can be unreliable, and setting those settings can solve that problem.