Problem with FlowXO

**veron_oms** · February 2, 2018, 9:17am

Hello! platform hangs, gives errors

**oleg_pavlish** · February 2, 2018, 9:33am

I have the same connection problems! Error 552!

**KarenBarker** · February 2, 2018, 9:43am

Hey guys,

I’m not seeing anything wrong at the moment. Can you let me know what actions you’re trying to carry out when you’re seeing the errors?

**veron_oms** · February 2, 2018, 10:00am

no flows, no bots, no iterations

An error occured when contacting the server. Please try again shortly.

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An error occured when contacting the server. Please try again shortly.

**KarenBarker** · February 2, 2018, 10:25am

Hi Veron,

We’ve had the development team take a look and unfortunately they can’t find any issues at the moment with the service and everything is responding well at our end. Is the problem still persisting for you?

**veron_oms** · February 2, 2018, 10:38am

yes, i have a problem

**veron_oms** · February 2, 2018, 10:50am

This is very bad. I stopped all the work, but time is not at all. Can you check it again?

**veron_oms** · February 2, 2018, 11:12am

**veron_oms** · February 2, 2018, 11:15am

using sod once on the website, but hangs when I type in the interations or in broadcast

**DanielBeckett** · February 2, 2018, 11:26am

We’ve had similar reports from other users in Russia that go through the Cloudflare service. We’re currently investigating this and if there’s anything we can do to resolve it from our side we’ll be sure to get it fixed as soon as possible.

In the meantime I apologise for any inconveniences caused by this disruption.

**veron_oms** · February 2, 2018, 11:31am

thank you, i am waiting

**veron_oms** · February 2, 2018, 1:53pm

Now work. You have something fixed, it is on our side, some problems were?

**DanielBeckett** · February 2, 2018, 2:20pm

Hi @veron_oms

Glad to hear that it’s working for you now! Hope it stays stable

We haven’t found any issues originating from our servers but have still been investigating the connection problems that you and a handful of other users reported. It may be that this one was outside of our control but if anything is found we’ll be sure to update the status page.