Problem with broadcast

(Валерия Лазебная) #1

Hi,

I need someone from support to help me.

Every Friday I send a broadcast to launch flow with poll. Previous Friday it was a problem. Flow was not launched for half of users. FlowXO shows different problems in interaction, so I can’t understand the real reason of this case.

Could you tell me what was the problem with?

Thank you.

(Nathan Stults) #2

Can you please send an e-mail to support@flowxo.com and we’ll take care of you there. We will need to get some private information on your flows in order to troubleshoot.

(Валерия Лазебная) #3

Hi, I wrote and didn’t receive a response.