Problem of Open AI token integration

**alex0smol1** · February 7, 2023, 8:11am

Hello
Faced the problem of adding OpenAI integration.
When adding an api key from OpenAI to Flow, an error is displayed: “Failed to connect your account, please check the details you’ve provided”
I changed the token in OpenAI several times, it did not help

**lalame** · February 9, 2023, 11:47pm

Yeah man, I got the same thing. I do not know what to do has tried everything and changed the token and cleared the cache, but nothing helps. Maybe it is a bug in the API?

**nathan** · February 9, 2023, 11:48pm

Hi guys -

It’s not a bug in the API or the integration - it’s most likely that your API has exceeded your free usage (on the Open AI side). You would likely need to upgrade to a paid Open AI account.

**lalame** · February 10, 2023, 6:31pm

Oh, thanks a lot for the clarification because I didn’t know what it was about!

**q2098** · March 1, 2024, 5:42am

I have a subscription to OpenAI, but the same error still appears.