Possible error in the Flow Filter logic

(Andrew Catchpole) #1

I have noticed that the logic in the flow Filters may not be consistent and returns an incorrect Match. As an example, the following interactions were observered. This happens on a regular basis. Any suggestions?

Value 1
INCD-223075-J
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND

Value 1
INCD-212346-G
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND
Value 1
INCD-212420-G
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND

Value 1
INCD-223074-J
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND

Value 1
INCD-212276-G
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND

Value 1
INCD-223021-J
Condition not_equals
Value 2
INCD-129003-Z
Result Match

AND

Value 1
INCD-129003-Z
Condition not_equals
Value 2
INCD-129003-Z
Result Match //////THIS IS NOT CORRECT

AND
Value 1
INCD-129014-Z
Condition not_equals
Value 2
INCD-129003-Z
Result Match

(Nathan Stults) #2

Please file this as a ticket with support.

(Andrew Catchpole) #3

Thanks - email sent to support.