Number of characters

(Kurt) #1

I remember reading this somewhere, but I would like to know exactly the maximum number of characters that fit in the following places:

  • send a message: facebook, telegram and web
  • shortcut: facebook, telegram and web
  • answer options to questions: facebook, telegram and web (it seems to be an overall character limit of all options rather than an individual limit of each option)

thanks

(Karen Barker) #2

Hi Gregorio,

As far as I am aware the limits are as follows:

Facebook

  • Buttons - 20 characters - after this they will revert simply to text
  • Messages - Must be UTF-8 and has a 640 character limit
  • Question Choices - This uses the button so is a limit of 20 characters or will default to text

Telegram

  • Buttons - Unlimited to the width of the button - if the text is too long telegram truncates the answer and add’s … to indicate there is more text.
  • Messages - 4096 characters
  • Question Choices - same as buttons

Web Messenger

  • Buttons - Unlimited - if a button is longer than the width of the messenger window a horizontal scrollbar is added.
  • Messages - Unlimited
  • Question Choices - Same as Buttons

Hope this helps. :thumbsup:

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