No more get started button on flow start

(Ashish Talreja) #1

Till yesterday whenever I start new flow I got button for “Get Started”… but suddenly from today morning the button “Get Started” on facebook messenger bot is missing . I have to type something to start my flow/bot.
I have 2 bots both have same problem.

(Ashish Talreja) #2

Bot1 : https://www.messenger.com/t/1463097237170118
Bot2 : https://www.messenger.com/t/GezondFitClub

(Sarah Palombo) #3

Hi Anish

The Getting Started button is of course shown to new users. I don’t see that option either though.

This can sometimes happen if you’ve made changes to your bot like add a welcome message / a persistent menu etc.

To reconnect the bot if you edit inside Flow XO. Add a persistent menu for instance and save the new settings.

Does that bring back the button ?

Sarah :slight_smile:

(Lucianogenova) #4

There’s a known bug on the Facebook side. It affects the Get Started scenario via desktop, via mobile it should works.