Newbie not knowing to start a flow trigger?

(Shadyom) #1

hello just started using Flow ox, so I m trying to make a slackbot that gets triggered by a trigger to start a flow , i did all the setup and created the bot and installed it and everything but the phrase that triggers the flow is not working when i interact with it in slack. Also, i tried to use the trigger in the test console in Flow xo, but not working. any help on what i m missing here? thanks :slight_smile:

flow: https://flowxo.com/share/q5p4z6m3

Also, another question, is it possible to detect during the flow is playing, if a phrase or word has been mentioned to stop the flow?

thanks.

(Daniel Beckett) #2

@Shadyom

It doesn’t look like that share link is working anymore :thinking:

Which trigger do you use your flow? If it’s a new message trigger you may want to check that your bot is listening out for the flow.

A good way to troubleshoot issues with your flow is to check the Interaction Logs - you can find out if your flow is running and can see any filtered items or errors.

If you can get another share link by clicking on the ‘Private’ button I’d be happy to take a closer look.

In regards to stopping a Flow you could use the default messages of ‘Quit’ or ‘Bye’ which will stop the currently running flow whenever the bot receives one of those keywords.

1 Like
(Shadyom) #3

hey sorry i deleted the flow, and i used an already made flow, “Message a human” since it has the trigger flow by message. I was not able to make the bot listen to the message being sent to get triggered but only make him send a message. so i used the pre-made one and modified it, though i still don’t know how the first action/trigger in “message a human” was created.

(Sarah Palombo) #4

Hi Shadyom :wave:,

When you install the 'Message a human you will notice all Bots are set to listen. This template responds to any of the following keywords

Talk to Us
contact human
talk to human
send message
make contact
reply
send another

If you type any of these messages into the test console, does the Bot respond?

If you’re still having trouble email us over at support@flowxo.com (just mention this thread) i’m sure we’ll have things up and running asap :slight_smile:

Sarah

(Shadyom) #5

oh yes yes it is working now !! thank you !

now i was trying to make a reminder everyday to ask question in channel at specific times… but i noticed i cannot start the flow to get triggered by “wait” or so.

so is there a guide on how to make a daily reminder at specific times? thanks :slight_smile:

(Daniel Beckett) #6

@Shadyom

You can do this by using two flows, one for the broadcast which is triggered by webhook and then a second flow that sends the webhook.

Broadcast Flow:

  • For your Broadcast flow you select ‘Receive a Webhook’ and copy the webhook URL (you can complete the setup by hitting the URL in your browser)
  • Setup your Broadcast to do whatever it needs to do, send messages etc.
  • Add an action for ‘Trigger a Flow’ and for the word/phrase type in ‘Wait’ (you can name this whatever you want but need to remember it for the next flow)

Wait Flow:

  • Create a new Flow and add a Flow > New Trigger action
  • Set the word/phrase to Wait or whatever name you used previously.
  • Add an action for the ‘Wait’ service - ‘Wait for a while’
  • Set the specified time period
  • Add an action for ‘Make a HTTP Request’ and paste in the URL for your broadcast trigger

Hopefully that gives you a good idea of how to setup what you need :slight_smile: