Net Promoter Score

(Kurt) #1

Is there any flow integration with any service that works with the NPS Score?

(Karen Barker) #2

Hi Kurt,

You might be able to use something like Survey Monkey to be able to send a survey and calculate this. :thumbsup:

(Kurt) #3

In fact I would like a function that would make a selection and ranking of the most used words as feedback

(Karen Barker) #4

Hi Kurt,

The built in analytics will be able to show you the top messages sent to your bot. Otherwise you could look at using a 3rd party bot analytics software along with our Webhooks service to integrate this.