I am doing an insurance bot and there are many questions which are very random like eg. Can I downgrade my cover if I’m feeling the pinch? Do I get any money out if I cancel the policy?. I have like 40 of these questions and I want them to trigger themselves within the flow.
How do I go about at this please help.
Hello Phila,
Assuming you have a list of predefined questions (or at least part of the question like ‘how are’ from ‘how are you?’) you can add all of these to a single ‘Bot - New Message’ trigger.
To make the rest of the Flow easy to handle, you can group the questions into similar types / themes - a good example of doing this can be found in the ‘Small Talk’ template - if you click to install that, and edit the trigger, you’ll see there’s a huge number of possible keyword / phrases to start that Flow.
Thanks,
Steven