Major Twilio Integration Bug?

(John Peterson) #1

I’m trying to set-up the following flow:

Trigger

  1. Incoming SMS message received in Twilio

  2. Twilio sends webhook to FlowXO

Action

  1. FlowXO sends Twilio API request

In other words, I want to use FlowXO to help me auto-reply to incoming SMS messages.

Everything is working great, with one exception: FlowXO is replying to the Twilio webhook with a webhook postback message in a way that is triggering Twilio to send that message as a second SMS reply! And this second message is not showing up in the FlowXO interactions log.

So if I’m telling FlowXO to reply with:

“We got your message!”

What’s actually happening is:

“[200] success” < not in Infobip logs, but sent to Twilio from Infobip
“We got your message!” < in Infobip logs

Is there a workaround for this? Thanks!
-John

(Sarah Palombo) #2

Hi John

We’re just sending a few questions in response to your email.

We’ll hopefully get you where you need to be quickly

Sarah :slight_smile:

(John Peterson) #3

Thanks Sarah,

Is the team online right now? I have not received any replies to my message, and we’re urgently needing to figure this out today.

Thanks,
John