M.me ref not accessible

(Philipp Tschol) #1

Hi there!

I was playing around with the metadata{} feature using m.me links. I’ve found several inputs here - so thank you very much so far.

But when i use now the m.me link together with ?ref=xyz then the “ref” is not being transferred. I have checked already the interactions log (as proposed) but the “ref” is empty - no metadata transferred.

I used a facebook bot together with a new flow, that should react on the metadata trigger.

So the questions is - am I doing something wrong or is there a bug, either with the facebook m.me link service or flowxo?

Thanks in advance and all the best,

(Philipp Tschol) #2

Ok - found the mistake - sorry!

You have to setup a “new” flow with a catch-all trigger and then check for the “ref” metadata.

If i use the existing flow (including “Shortcut” button) somehow the ref metadata is lost. But if I setup a new catch-all flow listening for the “ref” = not empty (filter) then I can navigate my users within the bot.

Thanks and sorry for the inconvenience.

Best, Phipo