Greetings!
I have my first test bot setup to accept a keyword trigger and then reply with a text reply and an image reply. The bot detects the trigger through facebook messenger , and the logs on flow XO show a successful trigger and 2 sends but I never actually receive the text or image on the messenger side. Any ideas? (To date I’ve only tested with my main admin account since it’s not FB approved yet).
The first check I would make is that you’ve set the response path correctly when you send the messages - do you send them to the same response path that you get on the new message trigger?
Second, maybe it’s the content of the messages somehow.
If you can’t figure it out, we’re here to help. Just email us at support, mention this thread, and give us screenshots of what your logs show, and we’ll be able to get this working for you.
It’s possible I don’t understand what the response path is. Here is what I have in there for my message:
{{bot_trigger.message}}
What does the response path actually do?
The Response Path is the unique identifier for the chat. It’s basically has the same purpose that a telephone number does.