Latency write to Google Sheets

(stijn.geuens@digipolis.be) #1

I am currently testing flowxo and I am very satisfied about the product.

I am encountering a problem though. When I try to write output, being attributes I created in my flow, the information is not directly written to the Google Sheet. In fact, I notice there is a one chat latency. If I finish a chat, the results are only written to the sheet when I finish the next chat.

Could somebody help me with the problem?

Thanks in advance

(Karen Barker) #2

Hi there,

Before writing the attribute to your Google Sheet are you using the Attribute > Get Attribute action? The attribute is passed on the response path and so if you update or set the attribute during a flow, you do need to use the Get Attribute action and use the result of this action in your update. When you trigger a new flow the attribute is updated on the response path. I think this is why you’re seeing a latency occurring.

Hope this helps. :slight_smile:

(stijn.geuens@digipolis.be) #3

Hi Karen,

Your answer helped.

Write to Google sheets is fine now.

Thans very much! :slight_smile: