Hi,
I’m trying to use you send message to human flow, but I’ve replaced the send message to human with send email. That’s not the issue…
My issue is that after asking for their name, I use the set attribute module to set first_name from the response to asking for their name. I do the same for email.
In the send email module I’m trying the send the users first_name in the message box by typing {{user_wants_to_talk_to_a_human.attributes__first_name}}. However when the email is receive it is blank.
If then click send another, the second email contains the first name. It’s as thought the flow has to complete for the attribute to be set.
When I check the flow, I can see the attributes are being set but in the message they are blank.
Also I know I could just parse the answer, but I don’t want to do that because i’ve filtered the “ask name” question to only display if first_name hasn’t already been set by this or another flow
hope that makes sense, can you see what I am doing wrong?