Is the web messenger currently down?

#1

Hi, the web messenger is currently not loading my prototype…

https://fxo.io/m/bvveg8g7

can you help me?

Regards,
Kev

(Karen Barker) #2

Hi Kev,

There’s no problems as far as we’re aware at the moment and loading your URL did work for me. Can you please confirm if you’re still having issues.

Thanks :slight_smile:

#3

Hi Karen,

thanks a lot for your response… We just figured out that on mobile devices it works fine… On Laptop (tried with several browsers) it does not load the initials… We tried with several laptops…

Here a screenshot:

Regards,
Kev

(Karen Barker) #4

Hi Kev,

Does the typing indicator ever go away on your laptop? I’ve tried on both Firefox and Chrome on my PC and I’m able to load your chat without any issues. :confused:

#5

HI Karen,

no the typing indicator does not go away… ok that´s strange… Therefore I have to try it with another laptops…

Thanks and best regards,
Kevin