Intercom Integration Custom FIlters

(Nick K) #1

Hello,

Brand new to Flow XO and still getting my feet wet.

I am looking to integrate my Intercom workflow with some pre filtering automation in order to engage customers in different timezones and not have hanging or ping pong conversations in order to get to a question/response.

We have added a number of custom filters to our Intercom integration and it does not seem to be getting picked up by the API integration. Not sure if this is a Intercom limitation, Flow XO limitation or if I am missing something all together.

Any advice/help is welcome and if anybody is looking for consulting/dev work to build up my flows, that is an option as well.

(Nick K) #2

Just a little update, seems Intercom is switching from API Keys to Access Tokens and those do not seem to be working with the integration here.

It will be deprecated in March2017 you can read about it here

(SANG) #3

I integrate with API which using token

I am creating 2 http request for it

first ->> request is get_token , I get token as json format

second ->>http request query , and use first http json result as authentication
sample second request is like this
https://yourwebsite.api/v/query=yourquery&token={{get_token.data__new_token}}

its work for me