Iframe not rendering properly on website (wordpress)

(David Chapman) #1

I only started using this yesterday (although already built my first bot which is awesome).

I’ve embedded the messenger within the body of my page. However it doesn’t appear to render properly as i’m getting a very small ‘letterbox’ rather than the full view.

Any idea what i’m doing wrong?

Thanks

(Karen Barker) #2

Hi David,

Which method are you using to embed the Web Messenger? Is it the iFrame or the Web Widget? If you’re using the iFrame then you’ll need to specify the size of the iFrame within your website settings. If this is the Web Widget could you please drop us an email to support@flowxo.com and let us have the website URL and the widget code you are including. Thanks :slight_smile:

(David Chapman) #3

You know when you raise a ticket, and then sort it out immediately afterwards? Well i’ve done that :sunglasses:

What you’ve written is correct, I needed to specify the iframe settings.

Below is the code I used for anyone else who wants to use it (I did see a couple of other WP tickets who had similar issues).

<iFrame src = "Add your Flow XO bot URL here" width= "1080px" height="800px" frameborder ="1" scrolling = "yes" align = "left"></iFrame>
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