I am implementing live agent I want to stop the flows only for particular user?

(Himanshu Teotia) #1

How can I do this? Is there any way to stop flows only for those particular users I which I want to stop.

(Karen Barker) #2

Hi @himanshuteotia

We have a tutorial here on how to set up a “Human Takeover”. We generally advise to set an attribute against the users response path when they request to talk to a human so you can use this to filter further flows on.

Any problems please don’t hesitate to ask. :slight_smile: